Municipal police complaint
If you’re not satisfied with the services or policies of a municipal or First Nations police service, or the conduct of a police officer, the Police Act gives you the right to complain about it.
You can file a complaint about the police 1 year from when the incident took place.
The police will review your complaint and may offer informal resolution and / or investigate as required. If your complaint is formally investigated, the chief of police will send you a 'disposition' letter.
You can file a complaint about the RCMP member directly with the:
You can file a complaint about an Alberta sheriff with the Professional Standards Unit.
Peace officer complaint
You can file a complaint about a peace officer with the head of the organization that employs the peace officer.
Peace Officer Program
For an overview of this process, download Complaint Process for Police Services Flowchart - 80 KB .
Find out how to file a complaint:
To file a complaint against a First Nations or a municipal police service:
Fill out the Standard Police Complaint form - 151 KB
How you appeal a decision about your complaint is based on whether the complaint is related to a municipal or First Nations police service, the RCMP, a sheriff or a peace officer.
Municipal and First Nations police
If your complaint was investigated, the 'disposition' letter from the chief of police will explain that – from the date you receive the letter – you:
- have the right to appeal the decision to the Law Enforcement Review Board for officer conduct complaints, or to the Police Commission for policy and service complaints
- have 30 days to file an appeal
Filing an Appeal with LERB - 56 KB
If you’re not satisfied with how the RCMP handled your complaint, you have 60 days to ask the Civilian Review and Complaints Commission for the RCMP to review it.
You have 30 days to file an appeal with the Sheriffs Appeals Delegate if you’re not satisfied with the decision about your complaint.
Peace officer appeal
If you 're not satisfied with the complaint decision of the organization that employs the peace officer, you have 30 days to file an appeal with the Director of Law Enforcement.
Peace Officer Program
To compliment a police service or a police officer who went out of his or her way to help you, use the Alberta Connects message system.